WHATSAPP MAY LET BUSINESSES MANAGE CHATS FROM THEIR LINKED DEVICES

Mon 05 September 2022:

Following the release of a number of new features, WhatsApp, which is owned by Meta, is probably developing a new feature for businesses that will allow them to manage chats from their connected devices in an upcoming subscription service from WhatsApp for businesses.

According to WABetaInfo, users will be able to use extra features like the capacity to create a unique business link and link up to 10 devices to their accounts in the future under a new optional subscription plan known as WhatsApp Premium.

About the last feature, it would also be helpful for large businesses to manage certain chats from a specific device — for this reason, WhatsApp is developing the ability to assign chats to linked devices, the report said.

In a screenshot, a tooltip showed up to inform the user about the new feature when it is enabled for the business account.

“When you want to assign a certain chat to a specific linked device, the list of your linked devices will show up so you can select the desired device,” the report said.

“Assigned chats will be highlighted within the selected device, so the user that’s using that specific device knows they have to manage those conversations,” it added.

Since this is a business tool, standard WhatsApp accounts will not have access to it. This function is being worked on and will appear in an upcoming app update.

SOURCE: INDEPENDENT PRESS AND NEWS AGENCIES

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