ZOOM OFFERS END-TO-END ENCRYPTION FOR ITS CLOUD PHONE SERVICE

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Sun 24 July 2022:

Zoom, a video chat app, has announced that it will soon make end-to-end encryption available on Breakout Rooms and its cloud phone service Zoom Phone.

Users will now have the option to upgrade to end-to-end encryption for one-on-one Zoom Phone calls made through the Zoom client between individuals with the same Zoom account, according to the platform.

“We are excited to expand our end-to-end encryption feature to both Zoom Phone and Breakout Rooms (coming soon) — two more ways you can use Zoom to achieve seamless and secure communication,” the company said in a blogpost.

During a call, users can select “More” and see an option to elevate the session to an end-to-end encrypted phone call. The upgrade takes a second and helps add an extra layer of privacy to your phone calls occurring over Zoom.

When enabled, end-to-end encryption will provide that the call is encrypted using cryptographic keys known only to the devices of the caller and receiver. Additionally, users can verify E2EE status by providing a unique security code to one another.

To elevate a Zoom Phone call to be end-to-end encrypted, users need to have a few things in place first, such as the account admin will have to turn on E2EE via the web portal, callers will need to be on the same Zoom account.

They are only able to make one-to-one calls, both callers must be using the Zoom Phone desktop or mobile client (PSTN is not supported), and automatic call recording must be disabled for both callers.

With the exception of the fact that every breakout room receives a different meeting encryption key, the experience for breakout rooms will be the same as a typical end-to-end encrypted meeting.

SOURCE: INDEPENDENT PRESS AND NEWS AGENCIES

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